Shipping

PAYMENTS

We accept payments via major debit/credit cards using Paypal. You DO NOT need to have a Paypal account to purchase.

SHIPPING

COUNTRY	ESTIMATED DELIVERY TIME	PRICE
USA	6-8 working days	From USD 15 (Approximate) - With tracking Based on weight, calculated at check out
EUROPE	4-6 working days	From USD 15 (Approximate) - With tracking Based on weight, calculated at check out
JAPAN	4-6 working days	From USD 15 (Approximate) - With tracking Based on weight, calculated at check out
SINGAPORE	1-4 working days	SELF PICK-UP (Pick up location: Supershades.SG @ IMM 2 Jurong East St 21 #04-21D Singapore 609601/ Opening hours: Mon to Sat 1-6pm by appointment Phone: 8182 9949) - FREE NINJAVAN COURIER - RECOMMENDED SGD4.00 . FREE if above $60 spent. 1-3 working days. SAME DAY RUSHED COURIER (Before Midnight)- SGD60.00 or FREE with purchase of above SGD 300.00 Orders to be placed before 1pm SGT. Mon to Fri only.
ASIA	4-6 working days	From USD 6 (Approximate) - With tracking Based on weight, calculated at check out
REST OF THE WORLD	6-8 working days	From USD 15 (Approximate) - With tracking Based on weight, calculated at check out

***Please understand that delivery may be delayed during disease outbreaks, peak shopping seasons, public holidays or store breaks. Visit www.instagram.com/supershadessg for latest news***

***Please specify the correct shipping address before checking out. We are not responsible for any items lost in the mail.***

RETURNS, EXCHANGES & REFUNDS

It is our responsibility to apply strict quality control checks to make sure the goods shipped out are in good condition, so be rest assured that you will be satisfied with your purchase. Hence we do not accept any exchanges, refunds or returns. However, in the unlikely event that a wrong item is shipped to you, we will exchange the item for the correct one. Please contact us immediately if you received a wrong item. Customers shall bear full responsibility in making sure items mailed back are packed securely and sealed properly. We are not responsible for lost mail with respect to exchanges. We will bear the cost of shipping in cases like these. Goods are subject to availability. If the item is out of stock, you may select another item of equal or lower price.

Please note that confirmed orders made through the system cannot be cancelled. Likewise, payments received cannot be refunded. Please send an email to enquiries@defyempire.com if any clarification is needed.